Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information, social security number, Passport & Visa Information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order or enter information on our site.

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How do we use your information?

We collect information from you when you register on our site, place an order or enter information on our site.

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When do we collect information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.An external PCI compliant payment gateway handles all CC transactions. We use regular Malware Scanning.

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Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes: On our Privacy Policy Page

Can change your personal information:

  • By emailing us
  • By calling us
  • By logging in to your account

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old. Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email: Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Refund Policy

Last Updated: May 07, 2018

These terms and conditions govern Edapt’s policy for student refunds (“Student Refund Policy”) and the obligations of the mentor associated with the Refund Policy. The student Refund Policy applies in addition to Edapt’s Terms of Service (“Edapt Terms”). The Student Refund Policy is available to students who hire and pay for a mentor for the services through the Edapt Platform and suffer a service or transaction Issue (as defined below). The student’s rights under this student Refund Policy will supersede the mentor’s cancellation policy.

All capitalized terms shall have the meaning set forth in the Edapt Terms or Payments Terms unless otherwise defined in this Student Refund Policy.

By using the Edapt Platform as a mentor or student, you are indicating that you have read and that you understand and agree to be bound by this Student Refund Policy.

1. Service Issue

A “Service Issue” means any one of the following:

  • The mentor selected
    (i) cancels an appointment before facilitating any service or guidance, or
    (ii) fails to provide the students with the Accommodation
    (iii)Does not facilitate all the services included in the package due to his unavailability
  • The Mentor’s description or depiction of the is materially inaccurate with respect to:
    • Details uploaded by him on the platform
    • Someone else shows up in place of the mentor chosen

2. The Student Refund Policy

If you are a student and suffer a Service Issue, we agree, at our discretion, to either (i) reimburse you up to the amount paid by you through the Edapt’s Platform (“Total Fees”) depending on the nature of the Service Issue suffered, or (ii) use our reasonable efforts to find and hire you another mentor who is reasonably comparable to the mentor described in your original hiring in terms of city, location, availability and service requirement. All determinations of Edapt with respect to the Student Refund Policy, including without limitation the size of any refund and the comparability of alternate mentor, shall be in Edapt’s discretion, and final and binding on the Students and Mentors.

3. Conditions to Claim a Service Issue

To submit a valid claim for a Service Issue and receive the benefits with respect to your hiring, you are required to meet each of the following conditions:
(a) you must be the Student that hired the mentor;
(b) you must bring the Service Issue to our attention in report issue section of your details for the mentor selected and provide us with information (including conversations or other evidence) about the Services and the circumstances of the Service Issue within one week after the later of (i) the start of your service facilitation or (ii) you discover the existence of the Service Issue , and must respond to any requests by us for additional information or cooperation on the Service Issue;
(c) you must not have directly or indirectly caused the Service Issue (through your action, omission or negligence); and
(d) unless Edapt advises you that the Service Issue cannot be remediated, you must have used reasonable efforts to try to remedy the circumstances of the Service Issue with the mentor prior to making a claim for a Service Issue.

4. Minimum Quality Standards, Mentor Responsibilities and Reimbursement to Students

4.1 If you are a Mentor, you are responsible for ensuring that the Services listed in the packages on Edapt Platform meet minimum quality standards regarding access, safety, cleanliness, and do not present a students with Service Issues. During a Student’s service facilitation at any service, Mentors should be available, or make a third-party available, in order to try, in good faith, to resolve any Students issues.
4.2 If you are a Mentor, and if (i) Edapt determines that a Student has suffered a Service Issue related to services listed in the package and (ii) Edapt either reimburses that student (up to their Total Fees) or provides an alternative mentor to the Student, you agree to reimburse Edapt up to the amount paid by Edapt within 30 days of Student’s request. If the student is offered an alternative Mentor, you also agree to reimburse Edapt for reasonable additional costs incurred to re-allocate the mentor. You authorize Edapt Payments to collect any amounts owed to Edapt by reducing your Payout or as otherwise permitted pursuant to the Payments Terms.
4.3 As a Mentor, you understand that the rights of students under this Student Refund Policy will supersede your selected cancellation policy. If you dispute the service Issue, you may notify us in writing and provide us with information (including photographs or other evidence) disputing the claims regarding the Service Issue, provided you must have used reasonable and good faith efforts to try to remedy the Service Issue with the Students prior to disputing the Service Issue claim.

5. General Provisions

5.1 No Assignment/No Insurance. This Student Refund Policy is not intended to constitute an offer to insure, does not constitute insurance or an insurance contract, does not take the place of insurance obtained or obtainable by the Mentors, and the mentor has not paid any premium in respect of the Student Refund Policy. The benefits provided under this Student Refund Policy are not assignable or transferable by you.
5.2 Modification or Termination. Edapt reserves the right to modify or terminate this Student Refund Policy, at any time, in its sole discretion. If Edapt modifies this Student Refund Policy, we will post the modification on the Edapt Platform or provide you with notice of the modification and Edapt will continue to process all claims for Service Issues made prior to the effective date of the modification.
5.3 Entire Agreement. This Student Refund Policy constitutes the entire and exclusive understanding and agreement between Edapt and you regarding the Student Refund Policy and supersedes and replaces any and all prior oral or written understandings or agreements between Edapt and you regarding the Student Refund Policy.

6. Contacting Edapt.

If you have any questions about the Student Refund Policy, please email us. Key Highlights of Refund Policy:

  • If Students does not stay in the accomodation helped or assisted by mentor , 80 CAD refund will be processed in 15 working days.
  • Student gets full refund if mentor does not respond to student queries and offers no service included in the package.
  • Student gets partial refund if any of the service is not offered by the mentor because of his unavailability. Partial refund is calculated by Edapt based on the percentage of service completeness meter and holds all the rights in the decision.
  • Student does not qualify for the refund if he gets some of the services done by himself or without consulting or taking help from mentor willfully.
  • Student does not qualify for refund if he ignores the schedule, fails to submit documents on time ,fails to transfer accomodation booking amount to the landlord on time or neglects the commands given to him by the mentor.

KhEdapt

304- Panama planet
Gokhale road
Naupada Thane west, Maharashtra
India, 400602

contact@khedapt.com

+1 647-786-7381